Born in: Chicago, Illinois Resided in: Newark, California
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The Smith family is a very caring family to the many people that they help through trouble times.
Honest, Humble and Hardworking. You can't do any better.
Dear Kevin & Staff - thank you very much for taking care of our family's needs during the cremation services of my mom. We thank you for keeping everything within our wishes, simplicity and genuine compassion. Everyone was thoroughly professional, understanding and very friendly.
This company helped us through a difficult time after my mother in law passed away. They were so kind and helpful and they knew exactly how to advise and support us.
Compared to a few places I spoke with prior, this place gave me a warm and sympathetic tone when speaking with them. Sam was a joy to work with and was great at serving as a resource and answering all the many questions we had. I also appreciated the time and patience he took to breakdown everything related to funeral planning given I went in pretty clueless about the entire process. I highly recommend them!
The arrangements and the cooperation by the staff right from the start till the end was exceptionally good.
I appreciated the attention to detail and kindness everyone showed. I specifically worked with Michelle Tokarski to complete the cremation and obtain death certificates. Michelle was kind and kept me up to date with the progress of each procedure throughout the way. I was never left wondering when the next step would be. I am so thankful for the help from her and the rest of the team at this facility.
The service's I've been to for friends and loved ones have been very well handled. The facilities are very good.
Kevin, Dan, and the entire staff at Berge-Pappas-Smith took great care of my mom who recently passed away. They were very professional and courteous - my family could have asked for a better place to take care of my mom! I plan to recommend Berge-Pappas-Smith to anyone dealing with the loss of a family member or loved one.
The staff and the facility was nothing short of professional and meaningful. We are glad they are part of our mourning.
They were extremely attentive and accommodating, they made sure we had everything we needed to have a good service. They were knowledgeable about other burial services. They had enough staff on hand, place was clean, and they are affordable. Highly recommend.
The overall experience was excellent and smooth transitions from the owner Kevin Smith to staffers; Becky Cummins, Sam Smith, Fabian and Ariel were absolutely going above and beyond their duties to guide and provided our family needs during the difficult time. The staffs ensured to support us all the details to make our family and guests as comfortable as possible. The garden hall just well maintained and peacefulness for viewing service.
Extremely courteous and professional. We had a service for our Grandfather that was completed through Berge-Pappas-Smiths’ guidance and our family was very well cared for. I’m grateful for the conversations that took place to coordinate our services - they were thoughtful, direct and easy to work with. They made a difference for our family during a strenuous time and especially helped with our vendor management and arrangements. Thanks for your services and care.